FAQ - Students and Parents

How do students log in?

Go to Engage.mcpss.com and log in with your MCPSS username and password.

Your username is the part of your email address before the @ symbol. You can log in with your full email address, but not the very first time you log in. The first time you log in, your account is created based on your user name being matched with other district records. That first log in needs just your username in order to find your email address and associate it with your new Engage account. So - after that first login, you can use either your username or your entire email address.

Can I reset or retrieve my Engage/Moodle password?

Moodle just uses your regular MCPSS password.

Moodle does not store passwords - or even have passwords of its own. When you log in, Moodle is really checking with another district server and getting permission from it to let you in or not. The password you use for Moodle is the same password that you use to log into school computers, the school WiFi (midevice), Office 365, Discovery Education, and many other district systems. You can test your password by attempting to sign in at 365.mcpss.com or mcpss.discoveryeducation.com.

If you are certain that you are using the correct password and it is not working - or if you have forgotten it, go to 365.mcpss.com and use the “forgot password” link to try to reset your password.

If you do change your MCPSS password (outside of Moodle), then you can immediately use that new password in Moodle.

For help with password resets during the school closure period, please call 221-7777

This special help line is active between 7:00 AM and 4:30 PM, Monday - Friday.

I have a student who can't log in - what should we do?

Login problems (in Engage and other district systems) are often caused by using the an incorrect username and/or password issues. Take these steps to try to solve a login problem:

  • Ask the student to use only the username portion of the email address to log in - especially if this is the first time the student is logging into Engage. The username is the part of the email address before the @ symbol.

  • Ask the student to use the same password as for Office 365, logging into a school computer, Discovery Education, and the school WiFi.

  • Ask the student to test the password by trying to log into Office 365 (365.mcpss.com) or Discovery Education (mcpss.discoveryeducation.com).

  • Communicate with the Instructional Technology department (send an email to moodle@mcpss.com). Provide the student's name, username, and the date and time of the login problem. The site logs for that day can be examined to determine if the student was using the correct password. It is important to note that the password is not visible to anyone. Moodle does not store passwords and MCPSS passwords are encrypted.

  • Call 221-7777 and ask that the student's district password be reset. Please be aware that this will reset the student's password for several MCPSS services - Office 365, Discovery Education, school computer and WiFi login, student email, and others.

I have a student who can log in but is immediately taken to a profile page to enter her name - but the name fields are grayed out and she can't go any further.

This happens - rarely - when there are some incomplete fields in the student's district directory account. Moodle tries to retrieve the student's name based on its communication with another server, but can't because the information is unavailable. Moodle then tries to allow the student to enter the information, but students aren't allowed to change basic information like names - that is why the name fields are grayed out. We also don't allow anonymous accounts in our site, so Moodle doesn't allow the student to do anything until the profile includes first and last names.

Contact the instructional technology department. Email moodle@mcpss.com or dmorrow@mcpss.com, or call 221-6208. We can request a correction to the student's district profile.

Is it Moodle or Engage?

Both - sort of. Moodle is the software. Engage is the name of our online learning platform - Engage.mcpss.com. Engage is powered by Moodle software.

Why the funny name?

The word Moodle is an acronym for Modular Object-Oriented Dynamic Learning Environment, which is mostly useful to programmers and education theorists. It's also a verb (in the bigger English dictionaries) that describes the process of lazily meandering through something, doing things as it occurs to you to do them, an enjoyable tinkering that often leads to insight and creativity. A sort of cross between "muse" and "doodle". As such it applies both to the way Moodle was originally developed, and to the way a student or teacher might approach studying or teaching an online course in an ongoing, iterative way. Anyone who uses Moodle is a Moodler.

from https://docs.moodle.org/38/en/About_Moodle_FAQ#Where_is_the_funny_name_from.3F

You can use the word in everyday conversation by saying things like, "Bob can't come to the phone right now - he's moodling around in the back yard".